Position Summary
Lizzy Care is seeking an accomplished Head of Clinical Program Development and Operations to lead and expand our medical- and clinical-operations, design and implement novel patient-care programs (e.g. dementia, geriatric, palliative and in-home care), and advance our B2B partnerships with healthcare and community-based organizations nationwide. As employee #6 of our growing startup, this individual will partner closely with the Chief Executive / Chief Medical Officer of Lizzy Care, as well as with product and sales teams. S/he will play a pivotal role in driving high-quality care, building a multi-state housecalls provider organization, institute comprehensive clinical workflow and monitoring systems, and will work with the senior leadership team to capture value and drive business outcomes.
Duties/Responsibilities:
Program Development:
- Design and implement clinical care management application specifications, including:
- Standardized, evidence based assessment tools
- Clinical team-based workflows to drive interdisciplinary care
- Comprehensive care-plan design and implementation
- Partner with product and tech teams to ensure documentation systems are in compliance with best evidence and CMMI GUIDE Model requirements for dementia care management
- Drive systems for discrete data collection to track patient specific outcomes
- Collaborate on network development for clinical support services
Clinical Team Management:
- Partner with medical leadership to establish and oversee a multistate housecalls medical practice
- Recruit and train members of the interdisciplinary team (e.g., CM/SW/CHW)
- Lead ongoing case review and IDT
- Monitor adherence to evidence-based care protocols and pathways
- Coordinate patient and family education resources and delivery
- Lead patient safety, compliance and risk management programs
Client Success:
- Develop strategic partnerships with healthcare providers and other key stakeholders to enhance service offerings.
- Collaborate with internal teams to ensure alignment between partnership goals and joint venture objectives.
- Manage agreements with JV partners, ensuring mutual benefit and compliance with health system policies.
- Monitor and assess partnership outcomes, providing regular reports and recommendations for improvement.
- Identify collaboration opportunities to improve patient care, streamline services, and promote growth.
Qualifications
- Advanced clinical degree (ie: RN/NP/MSW/DPT)
- Minimum 5 years clinical experience post licensure
- Minimum 2 years experience as a supervisor of clinical teams
- Demonstrated experience with clinical principles of geriatric, palliative, care management and in-home care
- Demonstrated experience with tech-enabled clinical program development
- Demonstrated experience with risk-based, value-based care programs (ie: ACO, bundles, IAH, CMMI innovation programs)
- Prior startup experience preferred
Competencies (skills, abilities, knowledge)
- Collaboration and team functioning – able to work collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program directors to ensure the best possible training for supervisees and service delivery for clients
- Able to work effectively in an organizational setting and understand how to utilize the chain of command to resolve problems and bring program development ideas forward
- Efficiency and time management skills
- Excellent interpersonal, communication and writing skills
Details
- Reports to: CEO (Dr. Rothman)
- W2 full-time role
- Duties: 75/25% Administrative/Clinical
- Location: Hybrid role, 25% in person with leadership team. Occasional travel to industry conferences or meet with key clients and partner organizations
- Competitive base salary and annual bonus
- Ownership: Employee #6, meaningful equity stake in Lizzy Care, earned over a 4 year vesting period
- Salary $165,000 plus competitive benefits package, equity options, and performance based compensation plans.
Ready to join us?
If you’re a clinical leader ready to challenge the status quo, and driven to lead Lizzy Care into its next chapter of growth, we want to hear from you.
To apply or learn more about this opportunity, please fill out the form below or contact us directly at careers@hilizzy.com
